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Frequently Asked Questions – Tele IT Solutions
What is an Internet Leased Line and how can it benefit my business?
An Internet Leased Line is a dedicated, high-speed internet connection that offers consistent bandwidth and faster speeds. It ensures uninterrupted connectivity, making it ideal for businesses that rely on cloud services, video conferencing, and large data transfers.
What are SIP Trunk and PRI Line services?
SIP Trunk and PRI Line services allow businesses to handle multiple voice calls simultaneously over the internet or traditional telephony networks. These services reduce call costs, enhance scalability, and improve communication efficiency.
How does a Postpaid SIM help in business communication?
A Postpaid SIM provides uninterrupted mobile connectivity with higher data limits, better coverage, and professional-grade support. It’s suitable for businesses that require reliable communication on the move.
What is IPPBX and how is it different from traditional phone systems?
IPPBX (Internet Protocol Private Branch Exchange) is a modern phone system that uses the internet for call routing and management. It’s scalable, cost-effective, and offers advanced features like call forwarding, conferencing, and voicemail.
How do Toll Free and IVR services improve customer support?
Toll Free numbers allow customers to contact your business without extra charges, while IVR (Interactive Voice Response) automates call handling, guides customers through menus, and routes calls efficiently, improving response time and customer satisfaction.
Why is a Firewall important for business networks?
A Firewall protects your network from unauthorized access, cyber threats, and data breaches. It filters traffic, monitors connections, and ensures that sensitive information remains secure.
What is BULK SMS and how can it be used for marketing?
BULK SMS allows businesses to send messages to thousands of customers at once. It’s an effective tool for marketing campaigns, alerts, promotions, and customer engagement.
What is an E1 VOIP Gateway and when is it needed?
An E1 VOIP Gateway connects traditional telephony systems with internet-based voice services. It’s used to reduce call costs, expand call capacity, and integrate existing infrastructure with modern communication technologies.
How does Cloud Dialer enhance customer outreach?
Cloud Dialer automates outbound calls, enabling businesses to reach customers faster and more efficiently. It supports campaign management, analytics, and real-time monitoring, helping teams improve lead generation and customer follow-ups.
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